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Privacy policy

Privacy Policy

Last Updated: 01/11/2026

This Privacy Policy explains how Clearweb Agency Inc. (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use Somna Dreams (the “Service”), including our website, related applications, and services.

If you do not agree with this Privacy Policy, do not use the Service.

1. Key Summary

We collect limited information to:

  • operate the Service (for example, account access when enabled),
  • process payments,
  • communicate with you (for example, email updates you request),
  • understand how people use the Service (analytics), and
  • keep the Service secure.

We do not provide medical or mental health services. Dream/journaling content (when enabled) is treated as private user content, not medical records.

2. Information We Collect

2.1 Information you provide

Depending on which features you use, we may collect:

  • Contact information (for example, email address) when you subscribe, contact us, or create an account.
  • Payment-related information: Payments are processed by our payment processor (for example, Stripe). We generally receive confirmations and limited billing details (such as last 4 digits, card type, billing country), but we do not store full card numbers.
  • User content (journaling, when enabled): dream journal entries, notes, tags, and any content you submit to the Service.

2.2 Information collected automatically

When you visit the website or use the Service, we may automatically collect:

  • Device and usage data (for example, pages viewed, actions taken, approximate location derived from IP, browser/device type).
  • Cookies and similar technologies (see Section 6).

2.3 Information from third parties

We may receive information from:

  • Analytics providers Google Analytics about website usage and interactions.
  • Payment processors Stripe regarding payment status and fraud prevention signals.

3. How We Use Information

We use information to:

  • Provide and maintain the Service (including future login/journaling features).
  • Process payments, refunds, and prevent fraud.
  • Respond to your messages and provide customer support.
  • Send administrative messages (service updates, security notices).
  • Send marketing emails if you opt in (you can unsubscribe at any time).
  • Analyze usage to improve performance, features, and user experience.
  • Protect the Service, our users, and our rights (security, abuse prevention, and troubleshooting).

4. Legal Bases / Consent (Where Applicable)

We collect and use personal information with appropriate consent and for purposes we explain in a clear manner. In many cases, you can choose whether to provide certain information or allow certain cookies. You may withdraw consent where applicable (for example, unsubscribing from marketing emails or adjusting cookie preferences).

5. How We Share Information

We may share information with:

  • Service providers / processors that help us operate the Service (for example, hosting, analytics, email delivery, payments).
  • Payment processors (for example, Stripe) to process transactions.
  • Analytics providers (for example, Google Analytics) to understand website usage.
  • Legal and safety: if required by law, or to protect rights, safety, and security.

We do not sell your personal information.

5.1 Subprocessors (examples)

Common categories include:

  • Hosting/infrastructure (US-based region: Eastern US)
  • Analytics (Google Analytics)
  • Email marketing / communications (Hubspot)
  • Payments (Stripe)
  • Error monitoring / logging (Sentry)

6. Cookies and Analytics

We use cookies and similar technologies to:

  • keep the site working,
  • remember preferences, and
  • understand how the site is used (analytics).

Google Analytics may use cookies and collect usage information. Where required or appropriate, we provide cookie choices (for example, analytics on/off). You can also control cookies through your browser settings.

7. Journaling and Sensitive Content (When Enabled)

If journaling features are enabled:

  • Your journal entries are stored to provide the feature and are not intended to be medical records.
  • Access is limited to you and to authorized personnel/providers as needed to operate and secure the Service.
  • We recommend you avoid including highly sensitive personal details you do not want stored.

Important: The Service is not a substitute for professional medical or mental health care.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including:

  • providing the Service,
  • meeting legal/accounting obligations, and
  • resolving disputes and enforcing agreements.

Retention examples:

  • Email list data: until you unsubscribe (plus a short period to process the request).
  • Account data (when enabled): until you delete your account, subject to legal retention requirements.
  • Journal content (when enabled): until you delete it or delete your account, subject to backups and legal requirements.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.

10. International Data Transfers (US Hosting)

Our Service is hosted in the Eastern United States. Your information may be processed and stored in the United States and other locations where our service providers operate. These jurisdictions may have different data protection laws than your jurisdiction.

11. Your Rights and Choices

Depending on where you live, you may have rights such as:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing consent (where applicable)
  • Objecting to certain processing (where applicable)

You can request access or deletion by contacting us at: [team@clearweb.agency]

12. Children’s Privacy

The Service is not intended for children under 18. If you believe a child has provided personal information, contact us to request deletion.

13. Third-Party Links

The Service may link to third-party sites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted. We will update the “Last Updated” date above.

15. Contact Us

Clearweb Agency Inc.
Email: team@clearweb.agency